Offerings / Service Support

Services

Minimizing downtime through fast and fair automation services, enabled by a strong network of expert providers

Solving Industrial Services Mess

With over a decade of experience in industrial automation, we've seen one consistent challenge - industrial services are often fragmented, inconsistent, and difficult to manage.

IndustryPro is built to solve this.

Our goal is to deliver fast, fair, and reliable service support to industrial automation users - ensuring minimal downtime and maximum operational continuity.

We support both:

  • Systems implemented by IndustryPro
  • Existing automation systems across plants
Service engineer diagnosing a panel on site
industryPRO service engineer diagnosing a control panel on site

Our services are completely brand-agnostic, delivered through:

40+ Locations A strong network of verified automation experts across 40+ locations in India
24×7 Support Remote support for faster diagnostics and resolution

What we do

Our Service Offerings

On-site service workOn-site services

On-Site Services

  • Troubleshooting & Breakdown Support
  • Commissioning & Start-up Assistance
  • PLC / HMI Programming
  • System Upgrades & Modifications
Remote support deskRemote services - IPCare

Remote Services

  • Remote Troubleshooting
  • PLC / SCADA Programming Support
  • Engineering & System Optimization
  • Design & Configuration Support
Preventive maintenance roundMaintenance services

Maintenance Services

  • Preventive Maintenance
  • Condition-Based Maintenance
  • IPCare (Structured Maintenance & Support Programs)

Beyond Services

Beyond Services: Complete Lifecycle Support

IndustryPro goes beyond standard service support to offer end-to-end automation lifecycle management.

We integrate services with our broader capabilities, including:

This ensures a single-point partner for everything, from system deployment to long-term reliability and upgrades.

Repair centre or spares store, lifecycle work
Component-level repair and obsolescence management
India coverage map or field team photo
industryPRO service coverage across India

Coverage

We are available at

Verified service professionals across 40+ locations in India, so support arrives locally rather than travelling from one head office.

Mumbai Delhi Bengaluru Hyderabad Chennai Kolkata Pune Ahmedabad Surat Jaipur Lucknow Kanpur Nagpur Indore Thane Vadodara Visakhapatnam Patna Bhopal Ghaziabad Ludhiana Agra Nashik Faridabad Rajkot Varanasi Meerut Chandigarh Coimbatore Vijayawada Madurai Raipur Ranchi Guwahati Mysuru Jodhpur Amritsar Tiruchirappalli Kota Bhubaneswar Dehradun Salem Jalandhar Aurangabad Gwalior Bareilly Prayagraj Noida Thiruvananthapuram Kochi

FAQs

FAQs

Q1 Who is responsible for service delivery?

IndustryPro acts as the single point of responsibility, ensuring coordination, execution, and accountability across all service activities.

Q2 How are service charges determined?

Service charges depend on scope, complexity, location, and urgency. We aim to provide transparent and fair pricing.

Q3 Which brands do you support?

We are completely brand-agnostic and support a wide range of global and legacy automation systems, including PLCs, HMIs, drives, and control systems.

Q4 Do you provide on-site service support across India?

Yes. We have a network of verified service professionals across 40+ locations in India, enabling fast on-ground support.

Q5 Do you offer remote troubleshooting and support?

Yes. We provide 24×7 remote support for diagnostics, programming, and issue resolution wherever feasible.

Q6 What kind of issues can be resolved remotely?

Many programming, configuration, and diagnostic issues can be resolved remotely, reducing the need for site visits and saving time.

Q7 Do you provide preventive maintenance services?

Yes. We offer structured preventive maintenance programs to improve system reliability and avoid unexpected breakdowns.

Q8 How do you ensure service quality?

All services are delivered through verified experts and standardized processes, ensuring consistency, reliability, and transparency.

TECHNOLOGY PARTNER

Start a requirement

Tell us what needs to keep moving.

Share the equipment, plant location, urgency, and expected support type. We will route the request to the right service, sales, or technical team.

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